App Customization Specialist Superbadge - 3


Let's talk about being signed up without your knowledge.  This new big brother thing- I was definitely signed up without my knowledge or input!  Today I tried to talk with him about the waking up at 4am business.  It is not acceptable to be up so early, particularly on Saturday morning.  He just looked at me and gurgled.  I am big enough to use a step stool now, so I am going to go make some coffee....after I make a block tower.

Error messages for Step 3 of the App Customization Specialist Superbadge...and how to avoid them!


An emailed error message.  What does it mean?
I made an error in the approval process by incorrectly selecting who should approve the request.  To avoid, think about who is triggering the request- a person who signed up their friend.  Who needs to approve?  The volunteer. 



This message can indicate many things!  An error with the approval process or an issue in the "Launch Shift Approver" can trigger this.  In my case, I made a few mistakes:
  • Launch Shift Approver - The "is null" function is confusing.  Volunteer is null true....meaning that the Volunteer field is null.  (Because the statement "is null" is true.)
  • The Launch Shift Approver should only do a field update if a person signs up herself.  Otherwise, the approval process takes care of any updates.   


  
An easy fix!  There are multiple criteria to be considered when creating the testing user.  
What I should have done: placed a check mark next to each criteria as I created the user / made the adjustment.
What I did: Quickly scanned the instructions, thought "I can create a user in my sleep!," and clicked away.  I had to go back and add the user roll, which was not difficult, just annoying! 


I had a little panic moment when first reading the instructions... I thought "visual workflow! eeks!  Not my strongest skill."  Then, I remember that there are several ways to create an action within Salesforce!  A few tips:
  • Create a Record with the action (not edit!)  Otherwise, you are trying to edit a Volunteer Shift record vs. allowing somebody to add themselves to the shift.
  • You do not have to create any additional fields to complete this challenge.
  • Remember to add the action to your page layout.


Three challenges down - just two to go!  Anyone want to take me to Starbucks?  I forgot to use a coffee filter.

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